![]() ![]() Go ahead and contact your current provider for more info. Of course, you’re free to ask your current provider if you can only pay for your active usage. In most cases, your bundles and calling credit will expire as soon as your switch to a Mobile Vikings subscription will be complete. What happens to my prepaid SIM card at my current provider? But go ahead and contact your previous provider if you don’t want to pay the full amount of the invoice, because this calculation doesn’t always happen automatically. If you switch providers in the middle of the month, your previous provider will usually only charge you for your active period. ![]() What happens to my subscription at my current provider? So there is no period in which you are unable to call, text, or use data. People can reach you via your old provider until you’re actively using the Mobile Vikings network. You don’t need to contact your current provider yourself.Ĭan people still reach me during my switch?Ībsolutely. We do that once you’re actively using the Mobile Vikings network. Unless you want a new number, which obviously is also possible. Sure, no problem! When you order your SIM card with a subscription or prepaid SIM card you can select 'Keep my number'. SIM card identification: How do I identify myself for my SIM card? The DLM process keeps on monitoring and testing your line to guarantee a stable line and full quality. As an operator, Mobile Vikings has no influence on this process. It is a dynamic process on the current VDSL network. Please note that the DLM process is fully automated. After a positive evaluation, depending on the test results, your line speed can be increased. This stands for Dynamic Line Management, a process that checks and tests your line for several weeks after activation. On every new installation, a so-called DLM profile is active. can cause you to drive slower than 120 km per hour. You can compare it a bit with a highway: in principle, you can drive up to 120 km per hour, but the condition of the road surface, other cars, and what kind of car you have. Furthermore, things such as wiring in your house, location of the modem, the power of the processor on your PC, the number of devices that use bandwidth, etc have an impact as well. On the network side, for example, the distance between your house and the street cabinet, how many installations are connected to the same line. What exactly can cause the actual speed to be lower? Several factors influence this. We will not do an installation if we see that we cannot offer you at least a 40 Mbps download speed. For Unlimited Fast Internet over VDSL, these speeds are up to 100 Mbps download, and up to 40 Mbps upload, for Unlimited Superfast Internet up to 1 Gbps download and 500 Mbps upload. The speeds listed are expected maximum speeds. How can I open internet ports on my modem? ![]() Depending on your device, you can block a number that contacted you. Unfortunately not, so always pay attention if you receive a call or a text message from an unkown foreign number (e.g. You receiving such a call or text doesn't mean your number has been leaked or compromised. Thousands of random numbers are called simultaneously, in the hopes that real numbers will be reached.
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